All products sold through Niche Marketing Vaults™ and Dental Marketing Vault™ are digital products unless specifically stated otherwise.
Because digital products are delivered electronically and can be accessed immediately after purchase, all digital product sales are final once the product has been delivered or the download link has been made available.
We do not accept returns, exchanges, or cancellations for digital products after delivery.
Technical Problems or Missing Files
If you experience a technical problem accessing or downloading your purchase, or if a file is defective, incomplete, corrupted, or otherwise inaccessible, please contact us.
We will make reasonable efforts to:
- restore access to your download
- replace a defective or missing file
- provide a corrected version where appropriate
Duplicate or Incorrect Charges
If you believe you were charged more than once, charged incorrectly, or have another billing concern, please contact us promptly so we can review the transaction.
Sale and Promotional Pricing
Products purchased during a sale, introductory offer, Founding Flash Preview, or other promotional period are subject to the same digital-product refund policy.
Promotional pricing may change or end without notice.
Optional Customization and Publishing Services
Optional services such as:
- campaign customization
- branding
- content preparation
- video creation
- publishing support
- other done-for-you services
are separate from the digital product purchase.
These services may be governed by additional terms, pricing, revision limits, and delivery conditions provided at the time the service is ordered.
Customer Responsibility
Customers are responsible for reviewing and approving customized or ready-to-use content before publication.
Dental Marketing Vault™ provides marketing content, templates, scripts, and supporting materials, but the purchasing practice remains responsible for determining whether the final content is appropriate for its practice, audience, jurisdiction, professional requirements, and publishing platforms.
Need Help?
For questions about your purchase, download, billing, or product access, please contact:
Dental Marketing Vault™
dental@nichemarketingvaults.com